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I had placed an order for a freezer on November 6, 2018. I called back the week of November 19th and after a few calls back and forth I was told that it would be in by Friday, November 30 and that it usually takes a day later to deliver. I called back on the Tuesday...
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Company wrote 0 private or public responses to the review from Dec 05.
1.0
I didn't like
  • Terrible service and terrible manager phil
#1415691
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Booked an appointment with the extended warranty department (Leon's) who is apparently King and State. They could not book the same technician to deal with washer and dryer. Booked it Sept 26 for the dryer and they were to come Oct 2. The technician cancelled due to...
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Company wrote 0 private or public responses to the review from Oct 02.
2.5
I didn't like
  • Customer service
#1371383
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Leon's had booked a technician between 8-12 on July 20/18 for our dyer to be fixed, which it should have been fixed last week as per their technician! My husband waited for the technician to call/ to arrive but didn't even bother calling that the technician cannot...
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Company wrote 0 private or public responses to the review from Jul 21.
1.0
#1309034
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We purchased a $2949 KITCHEN AID (WHIRLPOOL) oven from Leon's Furniture in Orillia Ontario March 5 2016. We also purchased a 4 year extended "Diamond member" Product Protection warranty from Leon's however their insurance carrier KING & STATE which is based in Barbados...
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Company wrote 0 private or public responses to the review from Aug 07, 2017.
1.0
#1084608
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Store location : Cornwall Ontario Salesperson: Ryan L Manager Phil M On the last week of October 2016 I purchased a couch at full retail price of $699, and paid for delivery of this item as well. The sales person assured me that if this item went on sale I could come...
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Company wrote 0 public responses to the review from Dec 15, 2016.
1.0
#973923
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Leons Furniture Customer Care Review

Absolutely disgraceful management by the highly reputable company. Purchased a brand new dishwasher and two weeks later after being given the runaround by Leon's, Samsung and totem apliance repairs still waiting on part. Pathetic management
Company wrote 0 public responses to the review from Oct 31, 2016.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
Warranty
Website
#946669
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I bought a coffee table and a TV stand and when the delivery was made we unboxed the TV stand only to find the side broken and the back falling off. On Oct 20th will now make 4 weeks that I have been waiting for this pc and I am not sure if I will get it yet or not. ...
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Company wrote 0 public responses to the review from Oct 18, 2016.
Product
#938866
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Bought 4000$ worth leather recliner sofas along with other furniture...with extended 3 years warranty ... Worst ever sofas ...after a year looks like 50 years old linen ..with fungus look onl them ..sagging ...stitching coming off ... Never ever buy anything from...
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Company wrote 0 public responses to the review from Aug 15, 2016.
#900977
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In 2011 I spent approx $5500 on a New Fridge and Leather Furniture.....2012, The front wheels on the 1 yr old fridge broke off, All the contents in and on top of the fridge fell on me. I had 2 yr extended Warranty so I called Leons and told them what happened!!In a...
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Company wrote 0 public responses to the review from May 12, 2014.
#487196
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Folks, I have ordered bed room furniture set for my son as his birth day gift;The full payment for all the furniture’s was made on 9th May, 2013.The furniture finally assembled on 22nd August 2013.That is the furniture was assembled after a gap of 103 days ( after 3 ½...
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Company wrote 0 public responses to the review from Sep 25, 2013.
#449191
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